Darb Sport Pty Ltd t/as Project One Putt backs its quality commitment with a 100% Satisfaction Guarantee. We will replace any products that arrive to you damaged or defective within 30 days of purchase. This does not include wear and tear or misuse of any Project One Putt products. However, we do not refund solely for change of mind. Please email photos to firstname.lastname@example.org within 30 days of purchase should you feel your product is damaged or defective for instructions on how to proceed. The customer is initially responsible for any additional shipping costs, but these may be refunded at the discretion of Project One Putt, subject to approval by management. Your consumer rights are governed by Australian Consumer Law.